I purchased supposedly FREE samples of Vita Cream and the coordinting Eye Serum for only $4.95 shipping each. This was supposedly endorsed by Dr. Oz. HA!!! They then charged me $43.98 for each sample and sent replacement products thirty days later for over $80.00 each. These products were virtualy useless. I would have had better results using my usual Oil of Olay products for 1/4 of the cost. I used my credit card to pay for the shippng, so they had my information. Supposedly there was a disclaimer at checkout that I had 14 days to cancel, or I would automatically be enrolled in their monthly shipping program and charged these exhorbitant prices. This was not posted on my check-out page. They sent my bank a photocopy of an internet ad for Eye Born, which is not what I ordered, so the charges were added to my credit card again. I now must file another appeal. I refused the second shipment as refused, but they still expect me to pay for it!