I signed up for their commuter pre-tax deduction program. When signing up I was asked for a credit card number and bank account information even though my employer was deducting money from my paycheck for this program. I did not feel comfortable doing that so I decided to cancel the program and never even used it. I had 80 dollars deducted from my paycheck and never used it for my transit card. When trying to get my money refunded I was told they could not do it as it was a pretax deduction. So now I am out the money I worked for and Wageworks does nothing and gets to keep it.
1100 Park Pl #400 San Mateo, California USA
650-577-5359
Supplemental Health Programs