I went with a friend who had been attending and signed a contract: big mistake. I opted to pay $20 a month in order to bring a friend. After about half a year of no one ever bothering to join me as a guest I approached the managers to change my membership to the $10 a month having explained that the extra cost wasn’t justifiable. I didn’t even want a refund for the previous months. They flat out refused. I called the corporate offices and they basically laughed in my face. I stopped going and even had to go really out of my way to prevent them from charging my account any more. It’s not about the money, it’s about the spirit of doing business. If you’re not willing to renegotiate when someone is obviously not using something and then tell them too bad then it’s clear you view your customers as a source of money to be sihponed off of. I’ve even read that the chain refused to stop a contract for a woman who broke her leg. I can afford to pay off the remaining debt but won’t so with this nonsense being on my credit I will simply and endlessly raise hell until they resolve this. I have sense moved on to a non-contract gym, pay $10 a month and it’s month-to-month. When I went to YouFit they wouldn’t let me keep my motorcycle helmet at the desk and their lockers were too small. When I went to my new gym they actively asked me without me initiating anything, a COMPLETE 180 degree turn around on customer service (and their lockers are large enough!) If YouFit had decided to lower the rate to $10 I would have continued working out there and maybe even for another year or two but they lost out, got blocked, lost ALL the remaining money and the longer it takes to clear this illegitimate debt the more pressure I’ll put on until they relent. Hint: I will not relent.
Tuttle Bee Plaza 3840 S Tuttle Ave Sarasota, Florida USA
Misc. Health Specialists